Complaints

Believing in our enthusiasm to give customers a unique, incomparable experience, we are happy to listen to your views and your unique experience to repeat it and upgrade it.

    We are sorry you have a complaint, and we will work hard to resolve your problems and avoid recurrence

    Are you an existing customer?

    YesNo

    Name

    Email address

    Bank services

    Branch

    Phone number

    Service type

    Other complaints

    Details

     

    Dear customers, we would like to inform you about your ability to submit complaints through the following means:

    1. Through branches (Tablets).
    2. Direct contact with the Customer Complaints Unit at (06-460 2300) during working hours.
    3. Personal presence at the Complaints Unit at the Head Quarter – Jabal Amman and during working hours.
    4. Email: complaints.info@Safwabank.com.
    5. To view the complaints guidelines, press here.