Believing in our enthusiasm to give customers a unique, incomparable experience, we are happy to listen to your views and your unique experience to repeat it and upgrade it.
Your Opinions Matter
Due to our interest in your strategic partnership with the Bank, we look forward to benefiting from the suggestions submitted by you that will be of interest to us.
Please fill the form below
Service Quality Satisfaction Questionnaire – Accounts
Service Quality Satisfaction Questionnaire – Credit Cards
Service Quality Satisfaction Questionnaire – Finances
Dear customers, we would like to inform you about your ability to submit complaints through the following means:
- Through branches (Tablets)
- Direct contact with the Customer Complaints Unit at 064602300 during working hours
- Call the Bank’s toll free number (080022400) and the Bank’s telephone number (064602100) during working hours
- Personal presence at the Complaints Unit at the Public Administration and during working hours
- Email: complaints.info@Safwabank.com
- To view the complaints guidelines, press here.